Frequently Asked Questions

BlackBat AI is an autonomous testing agent that explores your web application like a real user, automatically mapping every flow, detecting bugs, and letting you generate structured test plans from a plain-English prompt — all without writing or maintaining test scripts.

Sign up for a free account, enter your application’s URL, and start a run. BlackBat AI will begin exploring your app and identifying issues automatically — no configuration or script writing required.

No installation required for cloud testing. BlackBat AI runs against any publicly accessible URL out of the box. If your app lives on a private network, staging server, or behind a firewall, you can use the BlackBat AI Runner — a lightweight agent you run from your own infrastructure — to execute tests directly from your environment.

BlackBat AI works with any web application accessible via a URL — including SPAs, traditional websites, web apps behind authentication, and staging environments. It supports modern frameworks like React, Vue, Angular, and more.

No. BlackBat AI never requires test code, selectors, or configuration files. You give it a URL — plus login credentials if the app needs them — and it explores from there. Plain-English test plans are written as plain sentences, not scripts.

An exploration run — where BlackBat AI crawls and maps your app — usually finishes within a few minutes to around half an hour, depending on how large your app is and how deeply BlackBat AI explores it. You can watch progress live and open results the moment the run completes. Running a generated test suite is a separate, more focused step.

Teams building web apps that ship often — typically 5 to 50 people — where writing and maintaining test scripts has become a bottleneck. Developers, QA engineers, and product managers all use it.

Those are frameworks for writing and maintaining test scripts. BlackBat AI doesn't use scripts — it explores your app autonomously and builds a behavioral model that adapts when your UI changes, so there's nothing to rewrite after a redesign. Many teams use BlackBat AI for broad coverage and keep a small set of scripted tests for specific business rules.

If you need to assert a very specific business rule with exact inputs and outputs on every commit, a targeted scripted test is still the better fit for that case. BlackBat AI is strongest at broad, adaptive coverage and catching the unexpected — the two approaches work well together.

No. BlackBat AI removes the repetitive work — regression sweeps, click-throughs, keeping scripts in sync — so QA people spend their time on exploratory testing, test strategy, and the judgment calls software still needs from a human.

BlackBat AI starts from the URL you provide and navigates your application like a real user — clicking buttons, filling forms, following links, and moving through different states. As it explores, it builds a live behavioral model of your app and detects when flows break or behave unexpectedly across runs.

BlackBat AI flags JavaScript errors, console errors, broken user flows, failed interactions, and pages that don't load or render as expected. Every issue comes with screenshots and full reproduction context so you know exactly what happened and where.

Yes. In addition to autonomous exploration, you can describe a specific flow to test in plain English — for example, "Check that users can sign up, verify their email, and complete onboarding." BlackBat AI generates a structured, runnable test suite from your prompt. Run it on demand any time and get pass/fail results per test, with screenshots and context for every failure.

Yes. After a full crawl, BlackBat AI can write descriptions of your pages and sections, user stories with success and failure scenarios, and a site overview, with screenshots of the pages involved. For each story you can see which scenarios already have a test plan, link an existing one, or have BlackBat AI write the missing plans. It uses credits, so you choose when to run it, and it is included on plans that list site documentation (not the free plan or trials).

The Navigation Map is a visual graph of your app’s structure — every page, transition, and reachable state discovered during a run, laid out in one view. It shows how your application connects, helps you understand what BlackBat AI explored, and makes it easy to spot coverage gaps at a glance.

Yes. BlackBat AI supports email/password login, magic links, and Google sign-in. For other login flows, you can describe the steps in plain English and BlackBat AI will follow them during testing.

Yes. Set up a recurring schedule — hourly, daily, weekly, monthly, or a custom cron expression — for a crawl exploration or a test suite/plan execution, and BlackBat AI runs it automatically going forward. Runs can still be started on demand too.

Yes. BlackBat AI integrates with any CI/CD pipeline — generate an API key from your organization settings and trigger runs as a pipeline step, no dashboard interaction needed. You can opt individual keys into the normal completion email and in-app notification, or leave them silent for pipelines that consume results via the API.

BlackBat AI captures a screenshot at every step of a run, so pages that fail to load, throw errors, or render in an obviously broken state are caught alongside functional issues — each with the screenshot and the steps to reproduce it.

BlackBat AI tests through the browser — the same surface your users interact with — so it exercises your API indirectly by using your app. It doesn't send requests to your API directly, and dedicated API testing isn't part of BlackBat AI today.

BlackBat AI tests web applications, including responsive and mobile web layouts. It doesn't test native iOS or Android apps.

Because BlackBat AI works from behavior rather than selectors, a renamed button or a restructured page usually doesn't break anything. If a flow changes materially, BlackBat AI flags the step that no longer matches so you can adjust the plain-English description.

Every issue includes a screenshot and full reproduction steps you can share with your team. Automatic sync into tools like Jira, Linear, and Slack is on the roadmap.

Yes. Every account gets 5 free BlackBat AI Credits every month, no credit card required. Upgrade anytime for more credits and higher limits.

Each BlackBat AI package includes a set number of BlackBat AI Credits. Every test run consumes credits based on how deeply the agent explores your application. If you run out, you can purchase one-off add-on packages to continue testing without interruption.

It depends on how much of your app the run covers — a quick check of a few pages costs far less than a deep exploration of a large app. Every run shows its credit cost, and you can set limits.

Runs pause until your credits refresh at the start of your next billing cycle. If you need to keep testing right away, you can buy a one-off add-on package.

Yes. Cancel at any time and your access continues until the end of your current billing period.

Yes. We offer Team and Enterprise plans with additional features including advanced collaboration, dedicated support, custom integrations, and volume discounts. Contact us for details.

All data is encrypted in transit and at rest. Credentials used during test runs are not stored beyond the session. Your application data is never shared with third parties. If you have specific security requirements, get in touch.

Yes. Use the BlackBat AI Runner to execute tests from your own infrastructure — your app never needs to be publicly accessible. The Runner connects securely from within your network so your internal environment stays private.

Your runs, findings, and screenshots stay available while your account is active. If you have specific retention or deletion requirements, contact us — Enterprise arrangements are available.

No. Credentials you provide for a run are used only for that run and are not retained afterward.

In our cloud infrastructure, encrypted in transit and at rest. If you have specific data-residency requirements, contact us — Enterprise arrangements are available.